🏦 Hijra Bank – External Vacancy Announcement
1. Branch Manager
Position: Branch Manager
Vacancy Number: 00189
Duty Station: Gololcha
Key Responsibilities
👉 Oversee all daily banking operations and administrative functions of the branch.
👉 Develop and implement strategies to achieve sales and growth targets.
👉 Ensure strict compliance with all regulatory requirements and internal policies.
👉 Lead, mentor, and manage the branch team to maintain high standards of service and performance.
Requirements & Qualifications
| Requirement Category | Details |
| Minimum Education | Bachelor’s degree in Accounting, Management, Economics, or related fields. |
| Work Experience | Six years of Banking Operation experience. |
| Certification | IFB (Interest-Free Banking) training Certification is advantageous. |
2. Branch Operation Supervisor
Position: Branch Operation Supervisor
Vacancy Number: 00189
Duty Station: Gololcha
Key Responsibilities
👉 Supervise and coordinate the daily activities of the branch operations staff.
👉 Ensure compliance with internal controls and risk management procedures.
👉 Handle complex customer issues and authorize high-value transactions as necessary.
👉 Provide training and support to operations staff to enhance service quality.
Requirements & Qualifications
| Requirement Category | Details |
| Minimum Education | Bachelor’s degree in Accounting, Management, Economics, or related fields. |
| Work Experience | Four years of related Banking experience. |
| Certification | IFB (Interest-Free Banking) training Certification is advantageous. |
3. Senior Customer Service Officer
Position: Senior Customer Service Officer
Vacancy Number: 00189
Duty Station: Gololcha
Key Responsibilities
👉 Manage client relationships and handle complex or escalated customer inquiries and transactions.
👉 Promote and explain the bank’s products and services to customers.
👉 Ensure accurate processing of all customer-initiated banking transactions.
👉 Mentor junior staff and ensure adherence to customer service standards.
Requirements & Qualifications
| Requirement Category | Details |
| Minimum Education | Bachelor’s degree in Accounting, Management, Economics, or related fields. |
| Work Experience | Three years of related Banking experience. |
| Certification | IFB (Interest-Free Banking) training Certification is advantageous. |
4. Customer Service Supervisor
Position: Customer Service Supervisor
Vacancy Number: 00189
Duty Station: Kombolcha
Key Responsibilities
👉 Supervise and monitor the performance of customer service representatives.
👉 Ensure efficient and effective service delivery at the counter and client interaction points.
👉 Address and resolve customer complaints and service issues promptly.
👉 Conduct regular team meetings and training on new products and service protocols.
Requirements & Qualifications
| Requirement Category | Details |
| Minimum Education | Bachelor’s degree in Accounting, Management, Economics, or related fields. |
| Work Experience | Four years of related Banking experience. |
| Certification | IFB (Interest-Free Banking) training Certification is advantageous. |
Deadline : December 16, 2025
How to Apply:
Interested candidates are encouraged to apply by visiting our LinkedIn page:
https://www.linkedin.com/feed/update/urn:li:activity:7403707645754417152
Telegram : https://t.me/UrjiiJobsVacancy