ZamZam Bank – External Vacancy Announcement
ZamZam Bank is inviting qualified and competent candidates to apply for multiple banking and human resource positions across its branches and Head Office operations. The bank is seeking professionals with banking experience and strong operational knowledge in branch banking and human resource management.
Application Deadline: June 2, 2026
Employment Type: Permanent
Available Positions
Position 1: Human Resource Management Officer I
Location
👉 Addis Ababa
Qualification Requirements
👉 BA Degree in Human Resource Management, Management, Public Management, or other business-related fields
👉 Minimum of 2 years of banking experience
👉 At least 1 year of experience as a junior officer in a human resource-related role
Role Overview
The Human Resource Management Officer will support HR operations including employee management, recruitment coordination, and administrative HR activities.
Key Responsibilities
👉 Support recruitment and employee administration activities
👉 Maintain employee records and HR documentation
👉 Assist in implementing HR policies and procedures
👉 Coordinate staff-related communication and reporting
Position 2: Senior Banking Business Officer (Bule Hora)
Place of Work
👉 Bule Hora Branch
Qualification Requirements
👉 BA Degree in Economics, Management, Accounting, or related business fields
👉 Minimum of 3 years of banking operations experience
👉 At least 2 years of experience as a Branch Banking Officer
Role Overview
The Senior Banking Business Officer will support branch operations, customer service delivery, and business development activities.
Key Responsibilities
👉 Manage branch banking operations and customer handling
👉 Support deposit mobilization and business growth activities
👉 Ensure compliance with banking procedures and standards
👉 Assist in operational reporting and branch performance monitoring
Position 3: Branch Manager
Places of Work
👉 Dessie
👉 Adama (New Branch)
👉 Shashemene (New Branch)
Qualification Requirements
👉 BA Degree in Economics, Management, Accounting, or related business fields
👉 Minimum of 5 years of banking operation experience
👉 At least 2 years of experience as Senior Officer, Customer Service Manager, or Customer Service Supervisor in branch banking
Role Overview
The Branch Manager will oversee branch operations, customer service activities, staff supervision, and business performance management.
Key Responsibilities
👉 Lead and supervise daily branch operations
👉 Ensure quality customer service and operational efficiency
👉 Manage branch staff and support business development initiatives
👉 Monitor compliance with banking regulations and procedures
Position 4: Banking Business Officer I (Re-advertised)
Place of Work
👉 Asossa – Bambasi Area Branch
Qualification Requirements
👉 BA Degree in Economics, Management, Accounting, or related business fields
👉 Minimum of 2 years of branch banking experience
👉 At least 1 year of experience as a Junior Officer
Role Overview
The Banking Business Officer will support branch operations and provide banking services to customers while ensuring operational accuracy and service quality.
Key Responsibilities
👉 Handle routine banking operations and customer transactions
👉 Support branch customer service activities
👉 Maintain operational records and reports
👉 Ensure compliance with internal banking procedures
Application Process
Interested applicants who fulfill the requirements should submit:
👉 Application Letter
👉 Updated CV
👉 Copies of supporting credentials in PDF format
Applications should clearly mention the position being applied for and must be submitted through the following application link:
Additional Notes
👉 Only shortlisted applicants will be contacted
👉 Applications must be submitted within 7 consecutive days from the announcement date
These vacancies provide opportunities for banking and HR professionals to work in branch operations, management, and human resource functions within ZamZam Bank.