Akufada Micro Finance Institution S.C – External Vacancy Announcement
Akufada Micro Finance Institution S.C is a private financial institution established to provide financial services to low- and middle-income communities. The institution is currently seeking qualified candidates to fill Customer Service Officer positions across its branch network.
Position: Customer Service Officer
Vacancy No.: 055
Number Required: 4
Work Locations: Molale, Debre Berhan, Adama, and Epheson (Ataye) Branches
Employment Type: Full-time
Role Overview
The Customer Service Officer will be responsible for handling client interactions, supporting financial service delivery, and ensuring efficient branch operations. The role requires strong communication skills and familiarity with financial service environments such as microfinance institutions or banks.
Requirements
👉 Bachelor’s degree in Accounting, Economics, Management, or a related field
👉 Minimum of 2 years of relevant work experience in microfinance, banking, or similar sectors
Key Responsibilities
👉 Provide front-line customer service and respond to client inquiries
👉 Support daily financial transactions and service delivery
👉 Maintain accurate customer records and documentation
👉 Assist in promoting financial products and services
👉 Ensure compliance with institutional policies and procedures
Salary and Benefits
👉 Salary: As per the organization’s salary scale
Application Process
👉 Applicants should submit an application letter, updated CV, and supporting credentials in PDF format
👉 Clearly indicate the position applied for in the application
Application Link:
https://forms.gle/MAuk5EmjdTdL3Ckm8
👉 Deadline: Within five (5) consecutive working days from May 4, 2026 (Deadline : May 9, 2026 )
👉 Only shortlisted candidates will be contacted
Telegram : @UrjiiJobs
