Yegna Microfinance Institution – Vacancy Announcement
Yegna Microfinance Institution is inviting qualified candidates to apply for multiple positions across its branch network and head office operations. The vacancies are available in Addis Ababa, Dire Dawa, Debre Markos, Bahir Dar, Jimma, Hawassa, and Adama.
The institution is seeking both fresh graduates and experienced professionals for positions in operations, customer service, credit, information technology, finance, and branch management.
Application Deadline: June 16, 2026
Employment Type: Permanent
Salary & Benefits: Attractive salary scale and conducive working environment
Position 1: Trainee Officer
Number Required: 12
Qualifications
👉 BA/BSc Degree in Civil Engineering, Mechanical Engineering, Agribusiness, Agro-Economics, Information Technology, Information Systems, Accounting & Finance, or related fields
Experience
👉 No prior work experience required
👉 Marketing and sales skills are advantageous
👉 Applicants must be graduates of 2016 E.C. or later
Work Locations
👉 Dire Dawa, Debre Markos, Bahir Dar, Jimma, Hawassa and Adama
Position 2: Senior Customer Service Officer – Cash
Qualifications
👉 BA Degree in Marketing, Accounting & Finance, Accounting, Economics, or related fields
Experience
👉 Minimum of 3 years of relevant work experience
👉 At least 1 year of experience in banking or microfinance institutions
Work Locations
👉 Dire Dawa, Debre Markos, Bahir Dar, Jimma, Hawassa and Adama
Position 3: Senior Customer Service Officer
Qualifications
👉 BA Degree in Marketing, Accounting & Finance, Accounting, Economics, or related fields
Experience
👉 Minimum of 3 years of relevant work experience
👉 At least 1 year of experience in banking or microfinance institutions
Work Locations
👉 Dire Dawa, Debre Markos and Bahir Dar, Jimma, Hawassa and Adama
Position 4: Credit Marketing Officer
Number Required: 15
Qualifications
👉 BA Degree in Accounting & Finance, Economics, Management, Marketing, Business Administration, Business Management, Accounting, Banking & Finance, or related fields
Experience
👉 Minimum of 1 year of experience in credit operations within a banking or microfinance institution
Work Location
👉 Addis Ababa
Position 5: IT Support Officer
Qualifications
👉 BSc Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or related fields
Experience
👉 Minimum of 2 years of relevant experience in banking or microfinance institutions
Work Locations
👉 Dire Dawa, Debre Markos, Bahir Dar, Jimma, Hawassa and Adama
Position 6: Customer Service Manager I
Qualifications
👉 BA Degree in Marketing, Accounting & Finance, Accounting, Economics, or related fields
Experience
👉 Minimum of 3 years of relevant experience
👉 At least 1 year in a senior position within the banking or microfinance sector
Work Locations
👉 Addis Ababa, Dire Dawa, Debre Markos, Bahir Dar, Jimma, Hawassa and Adama
Position 7: Branch Manager I
Qualifications
👉 MA/MBA or BA Degree in Accounting & Finance, Economics, Management, Marketing, Business Administration, Business Management, Banking & Finance, or related fields
Experience
👉 Minimum of 4 years of relevant experience
👉 At least 1 year in a managerial position within the banking or microfinance sector
Work Locations
👉 Addis Ababa, Dire Dawa, Debre Markos, Bahir Dar, Jimma, Hawassa and Adama
Position 8: Branch Manager III
Qualifications
👉 MA/MBA or BA Degree in Accounting & Finance, Economics, Management, Marketing, Business Administration, Business Management, Banking & Finance, or related fields
Experience
👉 3–5 years of relevant experience
👉 At least 1 year in a managerial position within the banking or microfinance sector
Work Locations
👉 Addis Ababa, Dire Dawa, Debre Markos, Bahir Dar, Jimma, Hawassa and Adama
Position 9: Accountant
Qualifications
👉 Bachelor’s Degree in Accounting & Finance or Accounting
Experience
👉 Minimum of 2 years of relevant experience
👉 At least 1 year of experience in finance-related activities within the banking or microfinance sector
Work Location
👉 Addis Ababa
Role Overview
The available positions support Yegna Microfinance Institution’s operations in customer service, branch management, credit administration, information technology, and financial management. Successful candidates will contribute to service delivery, business growth, operational efficiency, and customer relationship management.
Key Responsibilities
👉 Deliver quality customer and financial services
👉 Support branch operations and business development activities
👉 Manage credit and loan-related processes
👉 Provide IT support and system maintenance
👉 Maintain accurate financial records and reporting
👉 Supervise teams and ensure compliance with institutional policies
👉 Build and maintain strong customer relationships
Application Process
Interested candidates who meet the stated requirements should submit:
👉 Application Letter
👉 Updated Curriculum Vitae (CV)
👉 Non-returnable copies of educational and work experience credentials
Submission Methods
In Person: Submit documents to Yegna Microfinance Institution offices.
Email:
📧 talent.doc@yegnamicrofinance.com
Important Notes
👉 Applications must be submitted within 10 working days from the date of the announcement.
👉 Only candidates meeting the stated qualifications and experience requirements will be considered.
👉 Shortlisted applicants may be contacted for further assessment.