Hijra Bank – External Vacancy Announcement
Hijra Bank is inviting applications from qualified banking professionals for several branch-level positions. The vacancies are available in multiple locations, including Adama, Bedeno, Dire Dawa, and Dilla. Candidates with relevant banking experience and qualifications are encouraged to apply.
Organization: Hijra Bank
Application Deadline: June 9, 2026
Employment Type: Permanent
Salary: As per the Bank’s salary scale
Position 1: Customer Service Officer II
Number Required: 8
Work Locations:
👉 Adama
👉 Bedeno
👉 Dire Dawa
👉 Dilla
Qualifications
👉 Bachelor’s degree in Accounting, Management, Economics, or a related field
Experience
👉 Minimum of 2 years of experience in banking operations
👉 Knowledge of Interest-Free Banking (IFB) is an advantage
Position 2: Senior Customer Service Officer
Number Required: 2
Work Locations:
👉 Adama
👉 Bedeno
Qualifications
👉 Bachelor’s degree in Accounting, Management, Economics, or a related field
Experience
👉 Minimum of 3 years of relevant banking experience
👉 IFB training certification is an advantage
Position 3: Branch Operation Supervisor
Number Required: 2
Work Locations:
👉 Adama
👉 Bedeno
Qualifications
👉 Bachelor’s degree in Accounting, Management, Economics, or a related field
Experience
👉 Minimum of 4 years of relevant banking experience
👉 IFB training certification is an advantage
Position 4: Branch Manager
Number Required: 2
Work Locations:
👉 Adama
👉 Bedeno
Qualifications
👉 Bachelor’s degree in Accounting, Management, Economics, or a related field
Experience
👉 Minimum of 6 years of banking operations experience
👉 IFB training certification is an advantage
Role Overview
The selected candidates will contribute to branch operations, customer service delivery, and business growth initiatives. Depending on the position, responsibilities may include supervising branch activities, managing customer relationships, ensuring operational compliance, and supporting overall branch performance.
Key Responsibilities
👉 Deliver efficient and professional banking services to customers
👉 Support branch operational activities and compliance requirements
👉 Manage customer inquiries and account-related services
👉 Supervise branch staff and operational processes where applicable
👉 Contribute to business development and customer relationship management
👉 Ensure adherence to banking policies and regulatory standards
General Requirements
👉 Relevant educational qualifications as specified for each position
👉 Banking experience corresponding to the position level
👉 Strong communication and interpersonal skills
👉 Knowledge of Interest-Free Banking is advantageous
👉 Ability to work effectively in a customer-focused environment
Application Process
Eligible candidates should submit their applications through the official online application form:
👉 https://forms.gle/s8qBrmqbQFPwS4DX9
Important Notes
👉 Only shortlisted candidates will be contacted
👉 Applicants should ensure that all submitted information is accurate and complete
👉 Applications must be submitted before the closing date
Application Deadline: June 9, 2026